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Latest News From Jeanne

THE ROOT OF JOY IS GRATEFULNESS...

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Jeanne and son Eddie

Local Mom Makes Good (Cookies, that is)!

I grew up in Hampton, Virginia. In what is now the hip section known as Phoebus. My parents used to go up to Clyde’s and play shuffleboard. If we were super lucky my dad would take us to Fuller’s for a plate of fries and some Root beers. Clyde’s is no more. Fuller’s is now […]

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CookieText that says Good Vibes

Good Vibes

I have a favorite ball cap. It’s got a little partial rainbow on the front and says beneath the rainbow, “Good Vibes.” My brother Jerome was hospitalized in early June. He had a lot going on medically, so the forecast for recovery was pretty grim. I would go to see him each day and learned […]

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Fine. Go. CookieText

Time to Stop being so Nice.

Here we are! October 3rd marks 8 years of delivering CookieTexts. I tend to sit here at the keyboard around this time of year to reflect on the past 12 months. I still love my job. A highlight of the year was working at a Career Fair at John Tyler Elementary  in Hampton in the […]

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CookieText Keller quote

10 Rules for Asking a Small Business to Support Your Cause

Nobody wants to talk about this. I don’t want to talk about this, but as Glennon Doyle says, “We can do hard things.” Before we discuss the do’s and don’ts of asking a small business to support your cause, let’s establish givens: A. I love my community. B. I am a giver by nature, so […]

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CookieText Delivery Car

Where do you Draw the line on Delivery?

Having a delivery business is a bit of a challenge. Where do we draw the lines? Are they set in stone? Our Southside delivery doesn’t always make sense to people. That’s because the website had to be set up by zip code. Either the zip code was in or out. For instance there’s a zip […]

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Colored Pencils and Character

Coloring and Character

“Can I please be excused? I have a lot of homework,” Eddie, my 15-year old, said at the dinner table. “Sure. Do you need any help with anything?” I replied. “Maybe some coloring…cutting.” “Okay,” I said, “I like coloring.” I don’t do my children’s homework. I’ve never filled in a blank, done a math problem, […]

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Cookie Text Tweet Hearts Balloon

An inside look at Valentine’s day…

Things went remarkably smoothly on Valentine’s Day. There were a few minor hiccups, and one driver racing to get some CookieTexts to a school before the final bell (my fault, not hers, I should have sent that order on another route), but considering the volume of orders we put out, it went smooth like…butter. Tuesday […]

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Can You Keep a Secret?

A friend and customer called the other day to tell me how it occured to her that at Cookie Text we likely have lots of local gossip. I laughed…because it’s actually kind of true. There is a bit of secret-keeping that happens in our cookie kitchen, and I have to admit, it’s often fun to […]

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A Remarkable Year?

I liken our 6th birthday to being awarded 2nd runner up. Sure it’s something, it’s just not…remarkable. I mean, 5 years in business felt like a landmark, but six? Six is just…six. My husband of 18 years and I split this past year. Now, that’s something remarkable. Significant. Life-changing. Personally, my year was remarkable. Professionally, honestly, it […]

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Cookies and Care

A Lesson in Creativity and Care

Stories>Numbers Don’t tell my bookkeeper. I’m supposed to be pulling some numbers together for her. There is a long list of things I’d rather do than crunch numbers, so I will tell you this story instead: Things were busy in May for us in the CookieText kitchen, so this story has been on hold for […]

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Ruined Cookie Dough

Cookies and Contempt: A Bad Week

Between a huge ruined batch of chocolate chip cookie dough, a chronically late employee, and no air conditioning, we simply couldn’t catch a break last week. Things I already knew: There is a HUGE difference between Baking Soda and Baking Powder. It’s not the heat, it’s the humidity. Most teenagers could sleep until noon if […]

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Many round cookies with vibrant logo

The Summer Slowdown

The Summer Slowdown It’s July. Our slow time. My hands stop moving and my brain begins to operate on overdrive: Why is it slow? We need consistency? What’s the magic bullet that’s going to make this business boom? Am I doing all I can? I have to be more organized. I’ll try ____ kind of […]

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